Broadband Reminders

Stop drifting onto an expensive broadband tariff

Upload your contract and Orlo reminds you 6 weeks, 2 weeks, and 3 days before it ends, so you switch or negotiate on purpose instead of noticing on a bill.

Get broadband reminders for free

Why out-of-contract pricing catches so many people

Out-of-contract pricing is not a small increase

Ofcom has found that customers who fall out of contract on broadband collectively overpay by a large margin every year, since providers move you to a higher standard rate by default.

Providers are not always proactive about telling you

While end-of-contract notifications are required, they can be easy to miss among other emails, and by the time a bill increases it has usually already happened.

Switching is genuinely easy now

Most broadband switches use a one-touch process handled entirely by the new provider, so knowing the date in advance is really the only obstacle.

How it works

1

Upload your broadband contract or confirmation

Orlo reads the provider and contract end date automatically.

2

Accept the reminders

Reminders are suggested at 6 weeks, 2 weeks, and 3 days before your contract ends.

3

Negotiate or switch with time to spare

Call your current provider's retentions team, or compare and switch elsewhere, before you are moved onto a pricier rate automatically.

Three reminders before your deal ends

Before

6 weeks

Start looking

Enough time to compare deals and think about whether to negotiate or switch.

Before

2 weeks

Commit to a decision

Call your provider or confirm a switch. Most switches complete within two weeks.

Before

3 days

Final reminder

Your contract ends in 3 days. Last chance to act before the out-of-contract price applies.

Every household contract, side by side

Mobile contracts and energy tariffs work the same way, all visible together in your household dashboard alongside total monthly cost.

Frequently asked questions

How do I find my broadband contract end date?
Check your original order confirmation email, or log into your account on your provider's website. Providers are also required to send an end-of-contract notification before your deal expires. Upload whichever document you have and Orlo extracts the date.
What happens if my contract ends and I do nothing?
You are moved onto your provider's standard, out-of-contract tariff, which is almost always more expensive than any current deal. Nothing else changes automatically. No new contract is agreed on your behalf.
Should I negotiate or switch provider?
It is usually worth calling your current provider first and asking their retentions team what they can offer, since many will match or beat competitor pricing to keep you. If that does not work, switching is straightforward and usually has little or no downtime.
Does this cover bundled deals with TV or a phone line?
Yes, upload whichever document shows the contract details for the bundle. If switching one part of a bundle affects the others, that is worth checking with your provider directly before making changes.
Can Orlo track my mobile contract the same way?
Yes, mobile contracts have their own dedicated reminder page, since the details and typical contract lengths differ slightly from broadband.
Is it free?
Yes. The free plan includes 5 uploads a month. Basic is £2.99 a month for 50 uploads with every feature unlocked.

Do not pay the out-of-contract price

Upload your broadband contract and Orlo handles the reminders. Free to get started.

Get broadband reminders for free