Help Centre

In-depth guides on how Orlo actually works. For quick answers, see the FAQ instead.

Reminders

How reminder timing and scheduling actually works

1 article

Notes

1 article

Workspaces

Separating personal, business, and property documents

1 article

Email Import

Forwarding documents in by email

1 article

Household

Costs, renewals, and price tracking at a glance

2 articles

Documents

Getting the most accurate extraction results

2 articles

Billing

Trials, plans, and payments

1 article

Reminders

How Orlo Times Your Reminders

Every document type gets a different reminder schedule. Here is exactly when and why Orlo reminds you for each one.

4 min read

Notes

Notes: Writing Things Down That Are Not Documents

How Notes works, how it differs from a document, and how pinning and reminder dates make it more than a plain notes app.

3 min read

Workspaces

Workspaces: Keeping Personal, Business, and Property Documents Separate

What a workspace is, how many you get on each plan, and how to invite someone else into one.

4 min read

Email Import

Setting Up Email Forwarding

How your personal Orlo email address works, what it accepts, and how to stop unwanted mail getting through.

3 min read

Household

How Renewal Price Tracking Works

Why Orlo sometimes shows you a price change when you upload a document, and what makes two documents link together.

3 min read

Understanding Your Household Dashboard

What each section of the household dashboard shows and where the numbers come from.

3 min read

Documents

When Extraction Gets Something Wrong

What to do if Orlo misreads a document, classifies it as the wrong type, or fails to extract anything useful.

3 min read

Sharing Documents and Workspaces, and Revoking Access

How to create a read-only share link for a document or workspace, set an expiry, and revoke access at any time.

3 min read

Billing

Billing, Trials, and Changing Plans

How the 14-day trial works, what happens if you cancel, and what changes when you upgrade or downgrade.

3 min read